Contact Us

For general concerns or questions, you may use the contact form below to send District staff an email.

Leave us your feedback.

For specific issues, please use the contact information listed below:

For questions about your water or wastewater service or bill, please contact lnframark customer service at 800-579-4500. You may also visit the District office on Tuesday, Wednesday, or Thursday from 7:30 AM - 11:00 AM. If these times/days are not adequate for your schedule, please contact the district Operations Coordinator at 800-579-4500 to discuss other options.

For questions related to trash service, please send an email to garbage-recycling@inframark.com

For Open Records requests, visit our "Open Records" page

For non-emergency law enforcement concerns, visit our "Law Enforcement and Fire Protection" page
If you have a police or fire emergency, please dial 911

For deed restriction enforcement questions, visit our "Deed Restriction Enforcement" page

To report illicit discharge (i.e., dumping of anything other than stormwater/rainwater) into a storm drain system), contact mudcustomerservice@inframark.com

To contact a Board member, visit our "Board of Directors" page

Main Office Hours

Monday and Tuesday: 12-4 p.m.
Wednesday and Thursday: 7-12 p.m.
Friday (contact customer service at 800-579-4500 for assistance)

1000 Old Mill Road, Cedar Park, TX 78613
800-579-4500

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